Terms & Conditions for Jong Game

1. Introduction

Welcome to Jong Game, a mobile gaming application developed by Symphoni Social Digital Agency. By downloading, accessing, or using Jong Game, you agree to be bound by these Terms & Conditions. Please read them carefully, as they outline your rights and obligations while using our services. If you do not agree with any part of these terms, please do not use the app.

2. User Accounts

To access certain features of Jong Game, you are required to create an account. By creating an account, you agree to:

  • Provide accurate, current, and complete information as requested by the app during the registration process.
  • Maintain the confidentiality of your account credentials, including your password.
  • Notify us immediately if you suspect any unauthorized access to your account.

Jong Game is not responsible for any losses resulting from unauthorized use of your account due to a failure to maintain security and confidentiality of your account credentials.

3. Services and Usage

Jong Game offers users the opportunity to engage in gaming experiences with the potential to win various prizes. By using Jong Game, you agree to the following conditions:

  • Use the app for personal, non-commercial purposes only.
  • Ensure all activities, including recharges and participation in games, are conducted in compliance with applicable laws and regulations.
  • Abide by any additional rules and guidelines provided within the app for specific games and features.

4. Payment and Recharge Transactions

Users may recharge their accounts to participate in games via MTN MOMO and Orange Money. By initiating a payment transaction within Jong Game, you agree to the following:

  • All transactions are final and non-refundable.
  • Jong Game is not responsible for payment processing delays or failures caused by third-party payment providers.
  • You are solely responsible for any transaction fees that may apply to your payments.

5. Prizes and Claims

When participating in games within Jong Game, users have the chance to win prizes. Prize claims are subject to verification by our team. By claiming a prize, you acknowledge and agree that:

  • All prize claims are subject to verification, and Jong Game reserves the right to refuse any claim that does not meet the app's rules and guidelines.
  • Prizes may be limited in quantity and availability, and Jong Game does not guarantee the availability of prizes at all times.
  • Jong Game reserves the right to cancel or modify prize offerings at its sole discretion.

6. User Conduct

We expect all users of Jong Game to respect the community and to refrain from any actions that could harm the experience of other users. Prohibited activities include:

  • Engaging in fraudulent activities, including attempts to manipulate game outcomes or prize claims.
  • Harassing, threatening, or abusing other users or members of the Jong Game community.
  • Using any unauthorized methods or software to modify or interfere with the app.

Violation of these rules may result in account suspension or termination.

7. Data Security and Privacy

We are committed to protecting the privacy and security of your personal data. By using Jong Game, you agree to the collection, use, and storage of your information in accordance with our Privacy Policy. This includes:

  • Collecting personal data, such as your phone number and payment information, to create and manage your account.
  • Storing your game history and prize records securely within our system.
  • Using encryption and secure authentication to protect sensitive information.

8. Account Termination and Deletion

Users may request account deletion at any time directly within the Jong Game app. By deleting your account, you understand that:

  • All your account information and associated data will be permanently deleted from our system within 30 days .
  • Once deleted, account data cannot be recovered, see how to delete your account at DeleteAccount.

9. Limitation of Liability

Jong Game and Symphoni Social Digital Agency are not liable for any indirect, incidental, or consequential damages arising from your use of the app. This includes:

  • Loss of prizes or rewards due to technical issues or unforeseen circumstances.
  • Any damages resulting from unauthorized access to your account.
  • Interruptions or errors within the app caused by third-party services.

10. Modifications to Terms & Conditions

Jong Game reserves the right to modify or update these Terms & Conditions at any time. Users will be notified of significant changes through the app or via email. Continued use of the app after changes are made constitutes acceptance of the new terms.

11. Contact Us

If you have any questions or concerns regarding these Terms & Conditions, please contact us at support@jonggame.com.